Privacy Policy

At FixToReader, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF editing platform. Please read this policy carefully.

1. Information We Collect

We collect information that you voluntarily provide to us when you register for an account, use our services, or contact us. This may include:

• Personal Information: Name, email address, and contact details you provide when creating an account or contacting support.
• Document Content: PDF files and other documents you upload for editing, signing, or conversion. These files are processed in accordance with our security protocols.
• Usage Data: Information about how you interact with our platform, including features used, pages visited, and time spent.
• Technical Data: IP address, browser type, device information, and operating system.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our PDF editing services.
• To process and manage your documents securely.
• To improve, personalize, and enhance user experience.
• To communicate with you regarding service updates, support requests, and important notices.
• To detect, prevent, and address technical issues or security vulnerabilities.
• To comply with legal obligations and enforce our terms of service.

3. Data Security

We implement industry-standard security measures to protect your information. All document uploads are encrypted during transmission using TLS/SSL protocols. Files are stored securely and automatically deleted after processing unless you choose to save them in your account. We regularly review our security practices to safeguard against unauthorized access.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Document files are typically removed from our servers within 24 hours of processing unless you have an account and choose to store them. You may delete your account and associated data at any time.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With your consent or at your direction.
• With trusted service providers who assist in operating our platform (subject to confidentiality obligations).
• When required by law, legal process, or government request.
• To protect the rights, property, or safety of FixToReader, our users, or the public.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and obtain a copy of your data.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Opt-out of marketing communications.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact our privacy team at the email address above.